{"id":42913,"date":"2025-06-10T20:30:03","date_gmt":"2025-06-10T20:30:03","guid":{"rendered":"https:\/\/isafespend.com\/?p=42913"},"modified":"2025-06-10T20:30:04","modified_gmt":"2025-06-10T20:30:04","slug":"jpmorgan-employees-report-lower-culture-scores-survey","status":"publish","type":"post","link":"https:\/\/isafespend.com\/?p=42913","title":{"rendered":"JPMorgan Employees Report Lower Culture Scores: Survey"},"content":{"rendered":"
\n

A leaked internal memo shows that more JPMorgan employees are dissatisfied with company culture compared to last year \u2014 and the return-to-office mandate is to blame.<\/p>\n

In JPMorgan’s annual survey of company culture, which asks employees to assign a score to things like internal mobility, work-life balance, and health and well-being, fewer JPMorgan employees viewed their health and well-being as important to the company compared to last year.<\/p>\n

Related: <\/b>JPMorgan Will Fire Junior Bankers Over a Common Practice That CEO Jamie Dimon Calls ‘Unethical’<\/p>\n

In response, company leadership tied the lower scores to its return-to-office (RTO) mandate. JPMorgan ordered employees back to the office five days a week in March, prompting some staff to look for jobs elsewhere and others to sign a petition calling for hybrid work. Still, the company and CEO Jamie Dimon did not budge.<\/p>\n

“Health and well-being scores remain favorable, though they dipped slightly year on year,” Dimon and Chief Human Resources Officer Robin Leopold wrote in a leaked memo to staff, which was obtained by Barron’s<\/i>. “We know return full-time to the office has been an adjustment and one that not everyone agrees with, but we continue to believe in-person is how we do our best work and how we foster connections and mobility opportunities.”<\/p>\n

In the survey, employees also reported lower scores compared to last year for work-life balance and internal career opportunities. Dimon and Leopold reassured employees in the leaked response email <\/b>that JPMorgan prioritizes “career mobility” as well as “flexibility.”<\/p>\n

JPMorgan Chase CEO Jamie Dimon. Photographer: Cyril Marcilhacy\/Bloomberg via Getty Images<\/i><\/sup><\/p>\n

JPMorgan asks employees to take the survey once every year, and this year, 90% of its workforce, or 284,000 employees, responded to it. The participation rate was similar to previous years.<\/p>\n

Other banks have asked employees to come back to the office full-time even earlier. Goldman Sachs told U.S. employees in August 2023 that they had to work from the office five days per week.<\/p>\n

Related: <\/b>Citigroup Is Sticking With a Hybrid Work Schedule. Here’s Why It Gives the Bank a Competitive Advantage, According to Its CEO.<\/p>\n

However, one bank has held onto a hybrid work policy. Citigroup has decided to stick with a hybrid schedule for most of its 229,000-person staff, allowing for up to two days of remote work per week. According to a January report, Citigroup CEO Jane Fraser told directors on a quarterly call that Citigroup’s hybrid work policy gave it an advantage in recruiting talented staff.<\/p>\n

JPMorgan anticipates that AI will allow it to eventually reduce employee count by 10% in some departments, including operations and account services. The bank, which is the largest in the U.S. with $3.9 trillion in assets, has grown its headcount from around 255,000 in 2020 to 317,000 in 2024.<\/p>\n<\/div>\n

\n
\n

A leaked internal memo shows that more JPMorgan employees are dissatisfied with company culture compared to last year \u2014 and the return-to-office mandate is to blame.<\/p>\n

In JPMorgan’s annual survey of company culture, which asks employees to assign a score to things like internal mobility, work-life balance, and health and well-being, fewer JPMorgan employees viewed their health and well-being as important to the company compared to last year.<\/p>\n

Related: <\/b>JPMorgan Will Fire Junior Bankers Over a Common Practice That CEO Jamie Dimon Calls ‘Unethical’<\/p>\n<\/div>\n

\n
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\n The rest of this article is locked.\n <\/p>\n

\n Join Entrepreneur+<\/span> today for access.\n <\/p>\n<\/p><\/div>\n<\/div><\/div>\n

Read the full article here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A leaked internal memo shows that more JPMorgan employees are dissatisfied with company culture compared to last year \u2014 and the return-to-office mandate is to blame. In JPMorgan’s annual survey of company culture, which asks employees to assign a score to things like internal mobility, work-life balance, and health and well-being, fewer JPMorgan employees viewed<\/p>\n","protected":false},"author":1,"featured_media":42914,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[32],"class_list":{"0":"post-42913","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-make-money","8":"tag-featured"},"yoast_head":"\nJPMorgan Employees Report Lower Culture Scores: Survey | iSafeSpend<\/title>\n<meta name=\"description\" content=\"A leaked internal memo shows that more JPMorgan employees are dissatisfied with company culture compared to last year \u2014 and the return-to-office mandate\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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