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Home » Delta Air Lines passenger settlement offers refunds to some customers affected by COVID cancelations
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Delta Air Lines passenger settlement offers refunds to some customers affected by COVID cancelations

News RoomBy News RoomAugust 12, 20230 Views0
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Delta Air Lines has settled a class-action lawsuit filed by passengers upset by flight cancelations during the beginning of the coronavirus pandemic.

The lawsuit alleges that the airline breached its contracts of carriage during the beginning months of the pandemic.

According to the lawsuit, Delta Air Lines refused to provide passengers cash refunds, giving them instead travel credit for future travel plans on flights that the airline canceled between March 1, 2020, and April 20, 2021.

Ticker Security Last Change Change %
DAL DELTA AIR LINES INC. 44.17 -0.69 -1.54%

PRIVATE JET TOOK OFF WITHOUT PERMISSION, LEADING TO CLOSE CALL WITH JETBLUE FLIGHT: NTSB

The plaintiffs argued that while they received ticket credits, they should have received cash refunds in accordance with the ticket agreement. The lawsuit also accused the Atlanta-based Delta of not delivering refunds in a timely manner.

Delta air Lines

According to the settlement, customers must meet the criteria to be eligible for refunds.

The canceled flight must be scheduled between March 1, 2020, through April 30, 2021, and passengers must have requested refunds through the Delta database, but received flight credits instead.

AIRLINES SEEK TO EXTEND CUTS TO FLIGHTS IN NEW YORK-AREA AIRPORTS AMID STAFFING SHORTAGE

The settlement conditions that the flight credit given for the canceled flight must not have been used as of Jan. 13, 2023. 

Vacationers at check-in desk

Delta will pay eligible passengers a cash refund for the ticket, plus 7% interest on the original ticket price or will issue a ticket credit that matches the unused credit plus the 7% interest.

No refunds will be issued until after the court’s final approval of the settlement in a hearing scheduled for Oct. 5, the suit says.

Customers unsure whether they’re a settlement class member should call the settlement administrator, 1-888-814-6501, or email info@AirlineTicketSettlement.com.

Delta Air Lines did not immediately respond to Fox News Digital’s request for comment.

Read the full article here

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