• Home
  • News
  • Personal Finance
    • Savings
    • Banking
    • Mortgage
    • Retirement
    • Taxes
    • Wealth
  • Make Money
  • Budgeting
  • Burrow
  • Investing
  • Credit Cards
  • Loans

Subscribe to Updates

Get the latest finance news and updates directly to your inbox.

Top News

Are You Stuck With Old-Fashioned Stocks for Life? Here’s What a CPA Says (It’s Good News)

December 10, 2025

Want a Great Resume That Stands Out? You Must Include These 11 Things

December 10, 2025

Corporate Gifting Has Never Been Easier

December 9, 2025
Facebook Twitter Instagram
Trending
  • Are You Stuck With Old-Fashioned Stocks for Life? Here’s What a CPA Says (It’s Good News)
  • Want a Great Resume That Stands Out? You Must Include These 11 Things
  • Corporate Gifting Has Never Been Easier
  • The $119 Million Reason to Never Give Up on a Cold Lead
  • This Counterintuitive Move Will Make You a Better Leader
  • This CEO’s Controversial Interview Tactic Divided the Internet
  • 2025 Year-End Financial Checklist for Wealthy Investors
  • I’m a Professional Thrifter. Here’s What I Do Differently When Shopping at Salvation Army.
Wednesday, December 10
Facebook Twitter Instagram
iSafeSpend
Subscribe For Alerts
  • Home
  • News
  • Personal Finance
    • Savings
    • Banking
    • Mortgage
    • Retirement
    • Taxes
    • Wealth
  • Make Money
  • Budgeting
  • Burrow
  • Investing
  • Credit Cards
  • Loans
iSafeSpend
Home » Nearly a million student loan borrowers back in forbearance following servicer billing errors
Personal Finance

Nearly a million student loan borrowers back in forbearance following servicer billing errors

News RoomBy News RoomNovember 21, 20230 Views0
Facebook Twitter Pinterest LinkedIn WhatsApp Reddit Email Tumblr Telegram

The Department of Education withheld $7.2 million in payment to student loan servicers over several billing errors that triggered a delinquency status for borrowers as repayments picked up again at the start of October.

In a statement, the Education Department said that loan servicer MOHELA failed to send billing statements on time to 2.5 million borrowers, with some receiving them within only seven days of their payment date. The Education Department requires servicers to send billing statements to borrowers at least 21 days before their due date. 

As a result, 800,000 borrowers were placed in delinquency status. Processing errors have also resulted in a small number of borrowers receiving incorrect payment amounts on their billing statements and borrowers with pending Borrower Defense claims incorrectly placed back in repayment status. 

Along with withholding payment, the servicers have been directed to place all affected borrowers in forbearance until the problem is fixed. Interest will not accrue. Impacted borrowers will get credit toward income-driven repayment (IDR) forgiveness or Public Service Loan Forgiveness (PSLF).

“The actions we’ve taken send a strong message to all student loan servicers that we will not allow borrowers to suffer the consequences of gross servicing failures,” U.S. Secretary of Education Miguel Cardona said. “We are committed to fixing our country’s broken student loan system, and that includes strengthening oversight and accountability and taking every step possible to improve outcomes for borrowers.”

If you’re having trouble making payments on your private student loans, you won’t benefit from federal relief. You could consider refinancing your loans for a lower interest rate to lower your monthly payments. Visit Credible to get your personalized rate in minutes.

BUY A HOME IN THESE STATES TO GET STUDENT LOAN DEBT RELIEF

Other avenues to avoid delinquency

The forbearance is separate from the 12-month on-ramp period the Biden administration announced as part of its ongoing effort to provide student loan relief. The 12-month reprieve prevents the worst consequences of missed, late, or partial payments, according to the blog. Borrowers who miss payments won’t be reported to credit bureaus, put into default, or see their loans sent to collection agencies. However, interest still accrues during the twelve-month grace period, and missed payments won’t count toward loan forgiveness.

The on-ramp student loan program is scheduled to run from Oct. 1 to Sep. 30, 2024, the Department of Education said. 

After one missed payment, a student loan is typically considered delinquent, according to the Department of Education. Loan accounts remain delinquent until the past due amount is paid or other arrangements are made, such as deferment, forbearance, or changing repayment plans. 

After 90 days, the loan servicer reports the delinquency to the three major national credit bureaus. 

Student loans generally fall into default after 270 days of missed payments, depending on the type of loan, and penalties are typically triggered after 425 days. Student loans made under the William D. Ford Federal Direct Loan Program or the Federal Family Education Loan Program are considered to be in default after 270 days. Loans made under the Federal Perkins Loan Program can be in default after a missed scheduled payment, according to the Department of Education. 

Unresolved loan delinquencies that go into default could mean a borrower will be responsible for paying the loan balance immediately. 

If you’re having trouble making your private student loan payments, you could consider refinancing to a lower interest rate. Visit Credible to speak with a student loan expert and get your questions answered.

MANY AMERICANS PREPARING FOR A RECESSION DESPITE SIGNS THAT SAY OTHERWISE: SURVEY

New plan for forgiveness drafted

To date, the Biden administration has approved $127 billion in debt relief for nearly 3.6 million borrowers and launched the most affordable student loan repayment plan in history, the Saving on A Valuable Education (SAVE) plan. The SAVE plan can lower monthly payments to zero dollars or help borrowers making payments save at least $1,000 a year.  

Additionally, the Biden administration is pushing forward with a new forgiveness plan, which would include a more limited number of eligible borrowers than the mass debt relief previously offered. The plan, which is in its initial stages of development, is intended to provide debt relief for four groups of borrowers, including those who:

  • Currently have outstanding federal student loan balances that exceed what they originally borrowed.
  • Have loans that first entered repayment 25 or more years ago.
  • Took out loans to attend career-training programs that created unreasonable debt loads or provided insufficient earnings for graduates, as well as borrowers who attended institutions with unacceptably high student loan default rates.
  • Are eligible for forgiveness under IDR plans, PSLF, or closed school loan discharges except, but have not applied.

If you are currently in school or starting soon and need more financial aid than you can receive through FAFSA, you could consider taking out a private student loan. Visit Credible to find your personalized rate without affecting your credit score.

COLLEGE TUITION PAYMENT PLANS MAY PUT STUDENT AT RISK: CFPB
Have a finance-related question, but don’t know who to ask? Email The Credible Money Expert at [email protected] and your question might be answered by Credible in our Money Expert column.

Read the full article here

Featured
Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Related Articles

Are You Stuck With Old-Fashioned Stocks for Life? Here’s What a CPA Says (It’s Good News)

Burrow December 10, 2025

Want a Great Resume That Stands Out? You Must Include These 11 Things

Make Money December 10, 2025

Corporate Gifting Has Never Been Easier

Make Money December 9, 2025

The $119 Million Reason to Never Give Up on a Cold Lead

Investing December 9, 2025

This Counterintuitive Move Will Make You a Better Leader

Make Money December 9, 2025

This CEO’s Controversial Interview Tactic Divided the Internet

Make Money December 9, 2025
Add A Comment

Leave A Reply Cancel Reply

Demo
Top News

Want a Great Resume That Stands Out? You Must Include These 11 Things

December 10, 20250 Views

Corporate Gifting Has Never Been Easier

December 9, 20250 Views

The $119 Million Reason to Never Give Up on a Cold Lead

December 9, 20250 Views

This Counterintuitive Move Will Make You a Better Leader

December 9, 20251 Views
Don't Miss

This CEO’s Controversial Interview Tactic Divided the Internet

By News RoomDecember 9, 2025

Key Takeaways Gagan Biyani is the CEO of education platform Maven and cofounder of the…

2025 Year-End Financial Checklist for Wealthy Investors

December 9, 2025

I’m a Professional Thrifter. Here’s What I Do Differently When Shopping at Salvation Army.

December 9, 2025

10 Red Flags That You’re Stuck in the Wrong Career — and Your Step-by-Step Guide Out

December 9, 2025
About Us

Your number 1 source for the latest finance, making money, saving money and budgeting. follow us now to get the news that matters to you.

We're accepting new partnerships right now.

Email Us: [email protected]

Our Picks

Are You Stuck With Old-Fashioned Stocks for Life? Here’s What a CPA Says (It’s Good News)

December 10, 2025

Want a Great Resume That Stands Out? You Must Include These 11 Things

December 10, 2025

Corporate Gifting Has Never Been Easier

December 9, 2025
Most Popular

Nvidia CEO Jensen Huang Works 7 Days a Week in ‘State of Anxiety’

December 5, 20254 Views

The 300-Year-Old Tool That Runs Modern Day Trading

December 7, 20253 Views

ChatGPT’s New Internet Browser Can Run 80% of a One-Person Business — Here’s How Solopreneurs Are Using It

December 6, 20253 Views
Facebook Twitter Instagram Pinterest Dribbble
  • Privacy Policy
  • Terms of use
  • Press Release
  • Advertise
  • Contact
© 2025 iSafeSpend. All Rights Reserved.

Type above and press Enter to search. Press Esc to cancel.